Office Administration & Executive Assistance Course

About this Course

The Office Administration & Executive Assistance Course is a comprehensive, career-advancing program designed to equip professionals with the practical skills, confidence, and strategic mindset required to excel in modern administrative roles. In today’s fast-paced business environment, executive assistants and office administrators are no longer just support staff — they are operational anchors, communication hubs, and trusted strategic partners.

This course provides in-depth training in office operations management, executive support, professional communication, scheduling systems, document control, stakeholder coordination, and digital productivity tools. Participants will develop the ability to manage competing priorities, handle confidential information with discretion, and streamline workflows that enhance organizational efficiency.

Through real-world scenarios, interactive exercises, and practical assignments, learners gain hands-on experience in managing executive calendars, organizing high-level meetings, preparing reports, and coordinating projects seamlessly. The program also strengthens soft skills such as professionalism, problem-solving, adaptability, and emotional intelligence — qualities essential for supporting senior leadership effectively.

By the end of the training, participants will be fully prepared to operate with confidence, precision, and professionalism in corporate, government, nonprofit, or entrepreneurial settings. This course transforms administrative professionals into indispensable assets within any organization.

Course Outline

Foundations of Office Administration
Core principles, roles, and responsibilities in modern offices.

Professional Communication & Business Etiquette
Verbal, written, and digital communication standards.

Executive Support & Calendar Management
Managing schedules, travel coordination, and priority alignment.

Document Management & Record Keeping
Organizing, filing systems, and confidentiality practices.

Meeting & Event Coordination
Planning, minute-taking, logistics, and follow-ups.

Office Technology & Digital Productivity Tools
Essential software, collaboration tools, and workflow systems.

Time Management & Task Prioritization
Handling multiple responsibilities efficiently.

Project Coordination & Administrative Support
Tracking deliverables, reporting, and stakeholder communication.

Confidentiality, Ethics & Professionalism
Maintaining discretion and organizational integrity.

Problem-Solving & Decision Support Skills
Anticipating executive needs and providing proactive solutions.